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Privacy Policy

Last updated: 03-06-2026
Relevance verified: 03-06-2026

LevelUp Casino — Australian Review & Information Platform

By Alex M. T. Russell | Reviewed: June 2026 | Geo: Australia

Welcome to our LevelUp Casino information and review platform (“we”, “our”, “us”, or the “Site”). We are an independent Australian editorial resource that publishes reviews, comparisons, bonus overviews, and responsible-gambling content. I’ve spent the better part of six years reviewing online casinos for Australian players, and I know that privacy policies are often skipped. However, understanding how your data is handled is crucial when interacting with digital gambling environments.

We are not the operator of LevelUp Casino. LevelUp Casino is owned and operated by Hollycorn N.V., a company registered in Curaçao. Our Site is an affiliate and informational platform: we do not host casino games, do not accept wagers, and do not process any deposits or withdrawals. All gameplay and account activity take place on the official LevelUp Casino website and are governed by the privacy policy and terms of that operator.

1. About This Privacy Policy

This Privacy Policy is a binding agreement between you (the visitor) and the operator of this Site. It applies only to information collected through this Site. It does not cover personal information you provide directly to LevelUp Casino (Hollycorn N.V.) after clicking an outbound link. Once you register at the casino, their own Privacy Policy, KYC Policy, and Anti-Money-Laundering procedures apply to your data—including your name, address, and payment details.

This document aligns our data-handling practices with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Who We Are and How to Reach Us

We operate this Site as an independent affiliate publisher. We have no operational relationship with Hollycorn N.V., though we may receive commissions from affiliate links. This does not influence our factual content.

Contact Channel Details
Editorial & privacy enquiries [email protected]
General feedback [email protected]
Operator (LevelUp Casino) Hollycorn N.V., Scharlooweg 39, Willemstad, Curaçao

3. What Personal Information We Collect

As a review platform, we handle minimal personal information compared to an operator. We categorize the data we may collect as follows:

3.1 Information you provide voluntarily

  • Identity Data: Name or alias when leaving a comment or contacting our editorial team.
  • Contact Data: Email address when subscribing to newsletters or updates.
  • Feedback: The contents of any messages or queries sent regarding casino reviews or site content.

3.2 Information collected automatically

  • Technical Data: IP address, device type, operating system, and browser version.
  • Usage Data: Pages visited, duration of session, and links clicked (including affiliate links to LevelUp Casino).
  • Cookies: Tracking identifiers to improve user experience (see Section 8).

4. Why We Collect Personal Information

We process information for clearly defined Australian legal purposes, including:

  • Improving editorial reviews and guides for Australian readers.
  • Responding to feedback or content-correction requests.
  • Measuring how many readers click through to LevelUp Casino to assess affiliate performance.
  • Complying with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).

5. How and With Whom We Share Information

We do not sell your personal information. Disclosure is limited to the following categories of recipients:

Recipient category Purpose
Analytics providers Aggregated traffic analysis (e.g., Google Analytics).
Affiliate-tracking networks Recording referrals and confirming conversions for commissions.
Email-delivery providers Sending newsletters if you have opted in.
Regulators & law enforcement Where required by Australian law or court order.

6. Cookies and Tracking Technologies

We use cookies to operate the Site. You can manage preferences via your browser settings.

Category Purpose Can you disable?
Essential Security tokens and core site rendering. No
Functional Language and theme preferences. Yes
Analytics Traffic analysis and session duration logs. Yes
Marketing/Affiliate Recording referrals to LevelUp Casino. Yes

7. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the following rights regarding our review platform:

  • Right of access: Request a copy of the information we hold about you.
  • Right to correction: Request updates to inaccurate or incomplete data.
  • Right to withdraw consent: Unsubscribe from marketing or cookies at any time.
  • Right to lodge a complaint: If dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Specific Information for Australian Players

8.1 Interactive Gambling Act 2001 (Cth)

This Site provides editorial information about LevelUp Casino for reference. We do not facilitate bets. LevelUp is an offshore operator, and its data obligations in Curaçao may differ from Australian domestic standards.

8.2 Age Restriction

Our content is strictly for readers aged 18+. We do not knowingly collect data from minors.

8.3 Responsible Gambling

If you or someone you know is experiencing gambling-related harm, help is available:

  • Gambling Help Online — 1800 858 858
  • Lifeline (Crisis Support) — 13 11 14
  • BetStop (National Self-Exclusion Register) — betstop.gov.au

9. Changes to This Privacy Policy

We may update this Policy from time to time. Your continued use of the Site after the “Last updated” date constitutes acceptance of the revised terms.

10. Acknowledgement

By using this Site, you acknowledge that you are at least 18 years old, and you understand that this is an independent informational platform and not the operator of LevelUp Casino. Any account activity at the casino is governed by Hollycorn N.V.’s own privacy terms.

FAQ

Does LevelUp casino sell my personal data to third parties?

No. According to the privacy policy, LevelUp does not sell personal data. They share it with service providers (payment processors, analytics tools) but under data processing agreements that restrict its use.

Can I request a copy of all the data LevelUp holds on me?

Yes. You can submit a Subject Access Request (SAR) via their support contact. They aim to fulfil this within 30 days.

What happens to my A$ transaction history if I close my account?

Financial records are retained for regulatory purposes (typically five to seven years) even after account closure. This cannot be avoided as it's a legal requirement for licensed operators.

Does LevelUp casino use cookies that track me outside their site?

Marketing and affiliate cookies may have cross-site functionality. You can disable these via the cookie consent panel on your first visit or through your browser settings.

Is my data safe with an offshore casino like LevelUp?

LevelUp implements standard security practices (SSL, hashed passwords, 2FA). However, as a Curaçao-licensed operator, it sits outside the direct jurisdiction of Australian regulators, which means enforcement in the event of a breach is more complex than with a locally licensed provider.

Who do I contact if I think LevelUp has misused my data?

First, contact LevelUp's support team directly. If unresolved, you can escalate to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or to Curaçao eGaming at curacao-egaming.com.